Michelle D. Gonzalez, MPA

President and CEO

In April 2020, NCHS’ Board of Directors unanimously agreed to elevate Michelle D. Gonzalez from an Interim role, to the new President and CEO, permanently leading NCHS into a new era of achievement. As the organization’s top executive, Michelle serves as the conduit between the Board of Directors, executive management, leadership and staff teams, patients, and the community.

As the President & CEO, Michelle is an organizational powerhouse, leading NCHS to milestone successes throughout her near 20-year career with the company, and now taking the helm of NCHS as an $85+ million organization.

Beginning her career at NCHS as a Program Coordinator, Michelle worked directly in program development and community outreach, making her way through the ranks as an emerging leader. She then transitioned to the role of Vice President of Operations, overseeing and implementing key initiatives, processes, and workflows. Later appointed Chief Strategy & Development Officer, Michelle would spearhead key projects including but not limited to, a new NCHS facility in Riverside County, development and implementation of new service lines, and facilitating strategic alignment with the Board of Directors to create several multi-year organizational strategic plans, designed to position the organization for growth, all resulting in significant growth in patient revenue, increased market share, as well as increased patient visits and community outreach.

With a Master’s Degree in Public Administration, a certificate in the Not-For-Profit Management Development Program through the Harvard Business School, San Diego Chapter, as well as becoming a Certified Green Belt in Lean Six Sigma, Michelle brings a deep understanding of community health management fused with a passion for serving. Her hallmark is the development of winning strategies that have exploded business growth in critical areas across the organization, with some of her most impactful achievements being the creation and centralization of the patient call center, planning and expansion of new clinic locations, multi-million dollar grant oversight, and award-winning marketing programs, all of which served to grow both revenue and market share.

From within the organization, Michelle has been the catalyst and ambassador for the “Building Great Relationships” initiative which underpins the very fabric of the organization and cultural foundation, striving to treat each patient, partner and staff member with the utmost respect, care and compassion. Michelle’s leadership philosophy is one that aspires to achieve the ideal patient experience while maintaining affordability and staff satisfaction.

While on the cutting-edge of healthcare innovation, she remains dedicated to the staff that fuels the organization. Her core belief is centered on clear communication to all employees, rewarding excellence and inspiring for greatness. In her free time, Michelle enjoys spending as much time as possible with her husband and their two young children; keeping them closely connected to their roots with family from Mexico and Guam.

 

Senior Leadership Team


 

Dr. Marie Ann Russell, MD, MPH 

Chief Medical Officer

Dr. Russell serves as Chief Medical Officer, bringing extensive knowledge in providing quality health care to underserved populations. Dr. Russell has twenty years of experience serving in clinical leadership roles with progressive responsibility and accountability within the Indian Health Service, and recently retired from United States Public Health Services at the rank of Captain. Her passion for ensuring access to quality healthcare for all and her belief in the NCHS mission to care for the underserved in the community reflect her commitment to improving the health of the local communities.

Dr. Russell received her Bachelor of Arts in International Relations, from the College of William and Mary, and received her Doctor of Medicine from the Uniformed Services University of Health Sciences. She is Board Certified in Internal Medicine and received her Masters of Public Health from the University of Massachusetts Amherst.  She completed the Institute of Healthcare Improvement’s Improvement Advisor Training and is a certified Six Sigma Yellow Belt. In her free time, Dr. Russell enjoys running, hiking, traveling, and spending time with her family.

 

Kathy-4925_smallKathy Martinez

Chief Financial Officer

Kathy Martinez is the Chief Financial Officer at NCHS and enjoys a robust 17-year history at NCHS, where she began as a Staff Accountant. Kathy has enjoyed an impressive 30-year career covering a wide range of industries, before calling NCHS ‘home’.

After other experiences in the oil, agriculture management and public accounting industries, she discovered her passion for the non-profit world and the specialty that lies within accounting for a Federally-Qualified Health Center. In addition to helping NCHS earn a stellar financial reputation industry-wide, she has also earned her a CPCA CFO training certificate, and is a Certified Lean Six Sigma Green belt. When she’s not crunching the numbers, Kathy enjoys spending time with family and friends, relaxing sunny days on the beach with a good book and doing ceramic arts and crafts.

 

 

Andrea Lewiston

Chief Human Resources Officer

With over 17 years in the human resources field, Andrea Lewiston serves as the Executive Vice President of Human Resources at NCHS. In her current role, Andrea oversees employee relations and engagement, talent acquisition, benefits and compensation, and credentialing. She began her experience in human resources while working part-time as a human resources representative at a local hospital in El Centro, CA, which sparked her passion for human resources and the underserved community. Andrea received her bachelor’s degree in communication and media management from SDSU and is a member of the Society for Human Resource Management.

Andrea believes that each NCHS employee has a story, much like her own, that resonates with the NCHS mission and is honored to support and advocate for such caring and dedicated staff. When Andrea is not helping NCHS employees grow within the organization, she enjoys spending time with her family outdoors.

 

Tracy Elmer, MS, RHIA

Chief Innovation Officer (CIO)

Tracy Elmer is the Chief Innovation Officer at NCHS. As a local leader in Health Informatics, her vast experience in health information technology (HIT) and the role it plays in supporting care of our patients motivates her to continue to improve care for patients through coordinated efforts on behalf of the NCHS Business Intelligence and Information Technology departments. Tracy received her Bachelor of Science in Health Information Administration from Loma Linda University and her Master of Science in Health Care Informatics from University of San Diego, and is a Certified Lean Six Sigma Green belt.

In addition to her work, Tracy has a passion to serve. As an active volunteer for the past 15 years, she is proud to have served as Past President of the California Health Information Association (CHIA) and Chair of the National Advocacy & Public Policy Council for the American Health Information Management Association (AHIMA). Giving back to her community and profession is a deeply rewarding experience for Tracy, as she credits it as being instrumental in her professional growth and career development.

In Tracy’s free time, she enjoys spending it with family and friends while cooking, traveling, or watching movies. Tracy also loves the opportunity to cheer on her son at his ice hockey games and while practicing martial arts.

 

 

Briana Cardoza, MPH

Chief Business Development Officer

Briana Cardoza is a North County native and the Chief Business Development Officer at NCHS. With nearly ten years of experience in community health, she is a key member of the Corporate Executive Team, executing strategic and emerging business initiatives for NCHS. Briana began her career at NCHS as a grant writer, and now oversees multiple branches of the organization, including grant writing and management, enrollment services, project planning and development, and patient engagement and retention. She successfully secured a $5,000,000 capital grant, which led to the construction of the new NCHS Mission Mesa Pediatrics Health Center. Briana holds a master’s degree in public health with a concentration in community health from UCLA, and is a Certified Lean Six Sigma Green belt.

Briana received the 2012 NCHS Chief of the Year award for her advocacy on behalf of the Outreach and Enrollment teams. In her spare time, she enjoys spending time with her husband and three young boys.

 

Teresa Therieau, MPH

Vice President of Operations

Teresa Therieau is the Vice President of Operations at NCHS and has been a part of the NCHS family for over seven years. Throughout her time at NCHS as the Senior Health Center Director and now the VP of Operations, she has helped the organization expand and grow to better meet our patients’ needs. A few of Teresa’s most significant achievements include the creation and expansion of NCHS Quick Care, the integration of behavioral health into NCHS’ primary care services, and the development of behavioral health as a specialty service offered at NCHS. Teresa has spent a total of 15 years in various clinical leadership roles. She holds a bachelor’s degree in psychology and sociology from UC Riverside and a master’s degree in public health from San Diego State University.

Teresa helps fulfill NCHS’ mission by ensuring that all NCHS health centers have everything they need to continue to run smoothly and provide exceptional care to our patients. In her spare time, Teresa enjoys cooking, entertaining, and spending time with her husband and two dogs, Petey and Mocha.

 

Deidre Elliot

Vice President of Finance

Deidre Elliot (Dee) is the Vice President of Finance at NCHS and has been a part of the NCHS family for seven years. She started her journey with NCHS as an accounting manager and rapidly rose to her current position through her hard work and dedication to the NCHS mission. Prior to calling NCHS home, Dee enjoyed a remarkable 31-year career in public accounting for the public, private, and non-private sectors. Dee received her bachelor’s degree in business administration management and accounting from California State University Long Beach, and is a Certified Lean Six Sigma Green belt.

Dee is proud to work at NCHS and to be a part of a team that is making a difference in their community. In her spare time, Dee enjoys listening to music, camping, and participating in community service.

 

Cathy A. Sakansky, RN, BSN

Vice President of Quality, Risk and Care Management

Cathy is honored to serve the NCHS mission as Vice President of Quality, Risk and Care Management and has been a part of the NCHS family for over six years. Since beginning her career in Women’s Health, her professional experience and education have prepared her for the challenges facing the healthcare industry today. Her commitment and sense of responsibility to patient care is reflected in NCHS’ high performing clinical outcomes and her mentoring of others in pursuit of exceeding organizational objectives and innovation.

With more than 30 years of health care experience, Cathy’s most recent 12 years includes an expertise and focus in leading clinical quality performance, assuring sustainability of the annual core performance as a NCQA recognized Patient Centered Medical Home, assuring continuity and cohesiveness with all relevant and important population health performance, overseeing prevention and mitigation efforts in patient and staff clinical practice risk management, clinical and operational patient satisfaction/experience, and malpractice claims management.

Cathy received her Registered Nursing degree from William Rainey Harper College, her Bachelors of Science in Nursing from Chamberlain University, attended DePaul University, and is a Certified Lean Six Sigma Green belt. In 2018, she was recognized by the NCHS Executive Team with a Leadership Award. Cathy’s desire to lead a balanced and healthy life includes spending time with family and friends, attending a variety of concerts, hiking, and enjoys outdoor activities.

 

Amy Ventetuolo

Vice President of Development & Marketing

Amy Ventetuolo is proud to serve as the Vice President of Development & Marketing at North County Health Services. With over 17 years of experience creating award-winning communications & marketing campaigns, as well as uniting philanthropic passions with organizational missions, Amy serves as a key facilitator to create lasting relationships by fostering community and trust, with donors, patients, community partners and businesses.

With experience in non-profit, healthcare and local government sectors, she has created and implemented strategies to propel key areas of business including designing new media & digital experience programs, advancing donor engagement and recognition programs, and federal legislation communications. As a North County native, Amy holds a Bachelor’s Degree in Communication from California State University, San Marcos with graduate studies in Strategic Communication from Liberty Baptist University. She also is a graduate of Leadership North County and holds multiple certifications in crisis communication Incident Command Structure training.

In her free time, she loves soaking up the sun and sea breeze in coastal North County or exploring new hiking or biking trails with her husband, two children and three dogs.

 

Dr. Denise Gomez, MD, PharmD

Associate Medical Director

Dr. Denise Gomez is the Associate Medical Director at NCHS and has been a key clinician and administrator since 2000. Originally trained as a pharmacist at University of California, San Francisco School of Pharmacy, Dr. Gomez spent many volunteer hours in the community working in Senior Centers and delivering food to homebound AIDS patients. Through her experience, Dr. Gomez saw a need for primary care providers to improve access to quality care in the community. She returned to school and attained her Medical Degree from University of California, Irvine College of Medicine and was awarded a full scholarship based on her work in the community. Consistent with the NCHS mission, Dr. Gomez’s focus is to provide high quality patient care, assist providers in attaining high performance goals, and maintain high patient satisfaction. Dr. Gomez has spearheaded the expansion of pharmacy services to improve patient’s understanding of medications, improve compliance, reduce side effects, and help patients attain clinical goals. She is proud to work for a mission driven organization that aligns with her own life mission. In her free time, Dr. Gomez enjoys traveling with her husband and is an avid reader.

 

Robin Bradley

Corporate Compliance Officer

With over 25 years of experience in Community Health, Robin Bradley serves as NCHS’ Corporate Compliance Officer. Under the direction of the CEO, Robin provides oversight of all elements of compliance as related to regulatory requirements and enterprise risk. With a strong background in management of Federal and State programs, her experience allows for insight and awareness of the ongoing changes within the regulatory environments and the legal requirements with which it must comply.  Robin received her bachelor’s degree from SDSU, is an alumna of the Blue Shield Foundation’s Clinic Leadership Institution, and is a member of the national Health Care Compliance Association.

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