How do I pay for my visit?
NCHS offers low-cost and discounted visits for uninsured patients and participates in most insurance plans, including Medi-Cal and Medicare. Please be prepared to provide your copay for provided services at the beginning or your appointment. We accept cash, check, Visa, MasterCard and offer flexible payment options. We will not deny you care based on your ability to pay.

I do not have insurance. How much do I have to pay?
NCHS offers medical visits as low as $25 (based on your income and subject to change), which includes exams, laboratory services, x-rays and procedures (as needed). All medical fees are due at the time of service and refunds are not available after services have been rendered.

How do I get a prescription filled?
NCHS has two pharmacies: 1 at the NCHS San Marcos Health Center and 1 at the NCHS Loma Alta Health Center in Oceanside. Both pharmacies can fill your prescription. We can also write prescriptions for your local pharmacy. Please call your pharmacy to request medication refills at least 3 days before you run out of medications. Your clinician will review your information and if approved, your pharmacy will receive the refill order within 24-48 hours.

What other services are available at NCHS?
NCHS provides a variety of additional services including medical, dental, women’s health, behavioral health, family planning, WIC, HIV case management, health education, health insurance assistance and childbirth classes. We also provide several outreach programs to provide health information and services in the community. For more information, please call the Patient Navigation Center at (760) 736-6767.

What if I need medical advice?
If you wish to speak with your provider or a nurse, feel free to call your local NCHS health center directly. You can also call the Patient Navigation Center during regular business hours (8am – 5pm) and after hours at (760) 736-6767. During after hours, you will be directed to our answering service who will put you in touch with the provider on-call. Calls are answered 24 hours a day, seven days a week and a provider is always on-call.

How do I make an appointment?
You can call the Patient Navigation Center at (760) 736-6767 to make an appointment. We offer same-day appointments which are available on a first come, first serve basis. We work hard to ensure you are seen by a provider when you need care.

Other questions about your healthcare?
If you have any other questions regarding your healthcare at NCHS, please call the Patient Navigation Center at (760) 736-6767.